Make one passenger list

Keep everyone’s names and the children’s ages together. Confirm the information required for each passenger through the booking channel, and share identity details only when they are needed.

Discuss seating preferences early

Mention if your group would prefer to sit together. Treat this as a preference until the actual ticket and seat assignments have been confirmed.

Keep tickets easy to find

Save the confirmed tickets somewhere you can access during your journey. Check the departure station and travel details together before leaving home.

Prepare a small essentials bag

Keep the items your family expects to use during the journey within easy reach. Plan your trip to the station around your own needs and the departure information on your confirmed ticket.